What is the utilization rate, you might ask? Simply sum up all the worked hours of your organization (or even just your department, if you prefer). Then, divide that by the theoretical number of billable hours, which is the sum of all 'scheduled days' hours. And voilà! This shows the capacity of your team, helping you determine whether you need to take on more projects or hire additional staff. It enables strategic decision-making with just a mouse hover.